Trailer Ops Privacy Policy

Thank you for using Trailer Ops ("we" or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our SaaS platform and any related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information: When you sign up for our Services, we may collect certain personal information that can identify you, such as your name, email address, phone number, and billing information. We only collect personal information that you provide voluntarily, and you can choose not to provide certain information, but it may limit your ability to use certain features of our Services.

1.2 Usage Information: We may automatically collect certain information when you use our Services, including your IP address, browser type, device information, operating system, and usage patterns. This information is collected using cookies, log files, and similar technologies. We use this information to improve and optimize our Services, as well as for security purposes.

1.3 Customer Data: Our Services may process and store data on behalf of our customers. This data may include personal information of our customers' end users or other individuals. We treat customer data as confidential and process it only as instructed by our customers.

Use of Information

2.1 Provide and Improve Services: We use the information we collect to provide, maintain, and improve our Services, respond to your inquiries and requests, personalize your user experience, and communicate with you about the Services.

2.2 Customer Data: We process customer data solely for the purpose of providing the Services to our customers and as instructed by them. We do not use customer data for any other purpose, nor do we access or disclose customer data except as authorized by our customers or as required by law.

2.3 Legal Compliance and Protection: We may access, preserve, or disclose your information if we believe it is necessary to comply with applicable laws, regulations, or legal requests, enforce our terms and conditions, protect our rights, property, or safety, or the rights, property, or safety of others.

Information Sharing

3.1 Service Providers: We may engage third-party service providers to assist us in providing the Services or to perform certain tasks on our behalf. These service providers may have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of the information.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

3.3 Aggregated or De-Identified Data: We may share aggregated or de-identified information that does not directly identify you with third parties for research, analytics, and other purposes, provided that the information cannot reasonably be used to identify you.

Data Security

We take reasonable measures to protect the security of your information and implement appropriate technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction of data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

5.1 Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to respond to your requests in a timely manner.

5.2 Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those communications. Please note that even if you opt out, we may still send you non-promotional messages related to your account or transactions.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting a prominent notice on our website or by sending you an email. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.